Cancellation & Refund Policy
Last updated: September 2026
Subscriptions
GBPjet is billed per active Google Business Profile location, on a monthly recurring basis. Each activated location is charged automatically via Razorpay at the plan price shown when you activate it, until you cancel.
Cancellation
You can deactivate any location at any time from your dashboard (Locations → Deactivate). Deactivation stops all future renewals for that location. There is no cancellation fee.
No refunds
All payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or locations deactivated part-way through a paid month. Amounts already charged for the current period are not returned.
Access after cancellation
When you deactivate a location, it remains active until the end of the current paid month. At the end of that period the location is deactivated: billing stops and its automation (scheduled posts, review replies and monitoring) is switched off. If you reactivate before the paid period ends, service continues for the remaining days at no extra charge.
Reactivation & your data
Your location’s data is retained after deactivation so you can reactivate at any time. Reactivating after the paid period has ended starts a new billing cycle at the then-current price.
Failed payments
If a renewal payment fails, we retry according to Razorpay’s schedule. Repeated failed attempts will automatically deactivate the location until payment is restored.
Price changes
We may change plan prices with prior notice. Any change applies from your next renewal, never mid-cycle.
Contact
Questions about billing, cancellations or this policy? Email us at support@gbpjet.com.